Products

Over 60 years in business, self capitalized, financially stable. Iwatsu owned and operated ISO 9001, 9002, 14001certified manufacturing facilities. Iwatsu has achieved historical firsts within the industry.

• Versatile platform supporting 100% TDM, 100% IP, or a combination of both
• Wireless handsets
• Multiple office networking

System Highlights

• 64 bit CPU
• Programming via PC, Modem, web browser
• ACD
• Caller ID
• Voice Mail integration
• ISDN,PRI,T–1, SIP
• Call Record
• Answering machine emulation
• Whisper Page
• Flexible Call forwarding (Internal/External)
• 1024 Ports

Voice Mail

ArComm has assembled several distinct solutions designed to solve today’s business communications needs. Whether you need speech recognition, unified communications, basic messaging and call routing, or something in between ArComm has the solution that’s right for you.

Systems starting as small as (2) ports or as large as (144) ports including multi lingual capability.

Is Voice Mail right for you?

• Are you communicating with the same people frequently?
• Are you dispensing information for frequently asked questions?
• Are you frequently unavailable when clients or vendors call?
• Does your business require contact with several time zones?
• Are your messages lost, late, or inaccurate?
• Do callers complain of long ring duration or no answer periods?
• Would it be beneficial to have callers be able to have documents automatically faxed to them?
• Are you sending written memos to workers?
• Do you want to remain in communication with your office while away on business or vacation?
• Has message taking become a productivity or morale problem with staff?

If you answered yes to several of the questions above, there is a good likelihood your company can benefit from Voice Mail.

Please allow us to meet with you, sit down and discuss you applications, hear about your problems, and offer a solution to your information processing needs. We will design a system for you from one of our major manufacturers. ArComm provides true value engineering with every system we offer.

We ask, we care, and we deliver.

VoIP/Voice over IP

ArComm’s voice solutions provide access to the complete feature set of your corporate office. Using the same digital phone set, SIP client, IP telephone, PDA, or Blackberry, remote workers can use four digit dialing, conferencing, transferring, paging, voice mail, and call accounting features while simultaneously accessing the LAN, WAN, or an internet service provider.

Our IP solution targets off–premise employees, branch offices, and regional offices, call centers and telecommuters who need full connectivity to the corporate communications server via LAN or WAN. Our products allow a corporation to leverage its investment in by extending communications to the remote users at a fraction of the cost of traditional stand – alone PBX systems, key systems, or Centrex. The major applications for remote voice technology are through branch offices (with cost savings and seamless connectivity over data networks) ; call center agents (enhancing employee retention, staffing flexibility, and reduced real estate costs) ; road warrior telecommuters (improved control and accessibility) ; and the ability to create virtual offices for telecommuters.

Global Accounts

Synchronize your office Telecommunications with ArComm’s Global Accounts Partnership Program. The ArComm Global accounts partnership provides any organization with multiple locations the competitive edge by enabling them to integrate, centralize, and improve their telecommunications power. How? By standardizing on ArComm’s industry renowned family of telecommunications products. Standardize on one product for all your locations

With ArComm’s family of products, our single platform approach will permit consistent operation among multiple offices, increase productivity, and improve customer satisfaction. Regardless of the size of your office, or the features you require, ArComm can satisfy the communications needs of your entire organization. The single platform architecture also protects your original investment telephone and interface cards to easily exchange among offices. Our easy expansion and migration potential make it one of the wisest business decisions you can make. No other investment will pay dividends as well as your ArComm system.

The Global Account Program

The Global Accounts program was developed to provide multiple location organizations with a centralized and comprehensive source for addressing their telecommunications requirements. We provide a complete offering of implementation, consulting, training, and support services to insure long-term customer satisfaction and success.

The ArComm Advantage

• Direct relationships
• Central point of contact
• Professional installation and training by a network of over 300 factory authorized distributors.
• Standardized pricing for initial systems orders, add–on equipment, installation and maintenance.
• Technical support with guaranteed response times.
• Legendary product reliability
• Investment protection